Accessibility

Last updated: 2026-08-03.

Our commitment

Bayou & Bell Media Group wants every visitor to be able to read this website and contact us, including people who use screen readers, keyboard-only navigation, screen magnification, voice control or reduced-motion settings. Accessibility is treated as part of building the site, not as something added afterwards.

Standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. We believe this website substantially conforms to that standard. Conformance has been assessed internally through manual keyboard testing, automated checks and screen-reader spot checks; it has not been audited by an independent third party.

What we have done

• Semantic HTML structure with a single main heading per page and a logical heading order
• A “skip to main content” link as the first focusable element on every page
• Full keyboard operability, including the navigation menu, accordions and the cookie banner
• Visible focus indicators that are never removed
• Text and background colour combinations tested to meet or exceed a 4.5:1 contrast ratio for body text
• Descriptive alternative text for meaningful images; decorative graphics marked so assistive technology ignores them
• Form fields with persistent visible labels, not placeholder-only labels, and clear error messages
• Full support for the prefers-reduced-motion setting — all animation, parallax and scrolling effects are disabled when your system requests reduced motion
• Responsive layout that reflows without horizontal scrolling down to 320 pixels wide and remains usable at 200% zoom
• No content that flashes more than three times per second
• Language of the page declared in the markup for correct screen-reader pronunciation

Known limitations

We are aware of the following and are working on them:

• Some photographs carry descriptive captions that duplicate part of the alternative text; we are refining these.
• Documents supplied to clients (media plans and post-buy reports in PDF form) are not yet fully tagged for accessibility. We will provide any document in an accessible alternative format on request, at no charge.

Accessibility in the work we produce

Where we produce advertising creative for clients, we advise on caption and audio-description requirements for broadcast and digital video, and on contrast and legibility for out-of-home artwork. Accessible creative is generally more legible creative, and it performs better.

Tell us about a problem

If you encounter a barrier on this website, please tell us. Describe the page, what you were trying to do and the assistive technology or browser you were using, if you know it.

Email: feedback@media.pacific-reps.com
Telephone: 713-348-4831 (Monday to Friday, 8:30 a.m. to 6:00 p.m. Central)
Post: Accessibility, Bayou & Bell Media Group, 2805 Patterson Street, Houston, TX 77006

We aim to acknowledge accessibility reports within two business days and to describe a remedy or a timeline within ten business days. If you need information from this website in another format — large print, plain text or read aloud over the telephone — call the office and we will provide it.